Frequently Asked Questions
Everything you need to know about your ACACIA order, from sizing to shipping.
How do I ensure I am ordering the correct size?
Since ACACIA is known for its signature custom prints and buttery fabrics, fit can vary slightly between collections. We recommend consulting our detailed Size Guide found on each product page or reaching out to our customer care team for personalized fit advice.
What is your return policy for swimwear?
We accept returns on unworn, unwashed items within 14 days of delivery. For hygiene reasons, all swimwear must be returned with the original hygiene liner intact and all tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my ACACIA pieces?
To maintain the integrity of our Italian fabrics and intricate prints, we recommend hand washing your garments in cold water with a mild detergent. Lay flat to dry in the shade and avoid rough surfaces, oils, and highly chlorinated pools to prevent damage.
Do you offer international shipping?
Yes, we ship ACACIA worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Can I modify or cancel my order after it has been placed?
Our team works quickly to process and ship your orders. Once an order is placed, we are typically unable to make modifications or cancellations. Please double-check your shipping address and item selection before finalizing your purchase.
When will out-of-stock items be restocked?
Many of our collections are limited edition and may not be restocked once sold out. We recommend signing up for our newsletter and following us on social media to stay informed about new collection launches and potential restocks of fan favorites.